Quotes of All Topics . Occasions . Authors
You can make people laugh, but having them really want to hear what you have to say, that takes trust and time.
I think it is time for a radical federalism in this country, where people trust innovation coming from the local level and ramp that up.
When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.
In the 1960s, if you introduced a new product to America, 90% of the people who viewed it for the first time believed in the corporate promise. Then 40 years later if you performed the same exercise, less than 10% of the public believed it was true. The fracturing of trust is based on the fact that the consumer has been let down.