Quotes of All Topics . Occasions . Authors
I know you've got to earn people's trust, and you've got to earn it day after day after day.
The way you build trust with your people is by being forthright and clear with them from day one. You may think people are fooled when you tell them what they want to hear. They are not fooled.
Uber survives only if people trust us. You have to trust us with your data. You have to trust us with your safety or the safety of your loved ones. And we have to earn that trust every day in the way that we operate.
Something seems to happen to people when they meet a journalist, and what happens is exactly the opposite of what one would expect. One would think that extreme wariness and caution would be the order of the day, but, in fact, childish trust and impetuosity are far more common.