Quotes of All Topics . Occasions . Authors
Everything can be improved.
Make your upper limit, no limit.
Service is what life is all about.
The customer is the final inspector.
A scattered effort is a poor effort.
Don't let doing enough be good enough.
Your customers get better when you do.
Are you moving forward, or just moving?
Say it with words. Show it with action.
The shelter of excuses has a leaky roof.
Only a well-oiled machine runs smoothly.
First be effective and then be efficient.
Preparation clears a pathway for success.
Words not kept break more than a promise.
Enthusiasm is like having two right hands.
Service is the ultimate edge. Keep it sharp.
What you want to be defines what you become.
You can't stop change. Don't let it stop you.
If your customers are demanding, be thankful.
Reaching out takes nothing more than a smile.
Always be kind in your heart, spirit and mind.
Crossing barriers can be as simple as a smile.
Unlimited efforts can produce unlimited results.
Preparation is good, but customers need results.
When you're out of quality, you're out of business.
Never rest on past success. Create something better.
If you want to be the best, find the best in others.
Developing great employees attracts great customers.
Procrastination is the beginning of poor performance.
Are you doing only what you must or doing all you can?
Be confident enough to encourage confidence in others.
The starting point is always now. The end is up to you.
No one ever delighted a customer by being 'good enough'.
Quality is more than a promise, it's genuine performance.
Challenge your own status quo - before someone else does.
Tend your own garden: savor the blossoms, trim the weeds.
Customer service is not a department, it's everyone's job.
If we don't take care of our customers, someone else will.
Be the mirror in which people admire their true potential.
Silent customers can be deadly. Encourage them to complain.
Plans turn promises into results and dreams into realities.
Customer complaints are the schoolbooks from which we learn.
Focus not on who you are, but on what you can do for others.
When was the last time you did something for the first time?
What does your product really mean to the people who buy it?
Every service problem is as an opportunity to show you care.
Greatness is not how you feel, it's how you make others feel.
It is easier to do a job right than to explain why you didn't.
Q: When you are already in the lead, how do you to stay ahead?
The cutting edge of service is always being honed and polished.
