Quotes of All Topics . Occasions . Authors
At the end of the day, especially in retail, you've got humans serving humans. And really, the more engaged and happier the associates are, the happier our guests are. It's not complicated.
The retail industry has its own headache: it loses $16 billion a year to customers who buy clothes, wear them with the tags tucked in, and return these secondhand clothes for a full refund.
I think Amazon is the greatest start-up and the greatest company in the world. The way they are using new technologies is not just disrupting retail, it's getting ready to disrupt everything.
McDonald's has been extraordinary at site selection; it was a pioneer in studying the best places for retail locations. One of the things it did is study very carefully where sprawl was headed.
As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.
There's a restaurant in Manhattan called Balthazar, and next to it is Balthazar Bakery. It's tiny, and it's very charming to have that little retail outlet to sell the house desserts and breads.
Our focus is more on secured retail business like housing and car loans. While we will do some unsecured loans - credit cards and personal loans - we will do it primarily with existing customers.
Retail is now totally propelled by consumers and their needs. People can buy what they want in any way that they want it. That trend started a long time ago, and it has really changed everything.
My mom had been a script supervisor in Hungary, but you can't just jump into that in Canada without knowing any English. She worked retail jobs and raised my sister and me while learning English.
A lot of the buildings [in Toronto] around Yonge and Bloor is the architectural equivalent of Kipper Ties and 8" collar points. It's ghastly and no amount of street-level retail glitz can lift it.
I spent my time, growing up, essentially between two things: technology and retail. I was fascinated by selling and loved the idea of making a profit, but I also spent a lot of time on technology.
The god whom science recognizes must be a God of universal laws exclusively, a God who does a wholesale, not a retail business. He cannot accommodate his processes to the convenience of individuals.
The #1 guideline to success is you must be in business for yourself. When you work for someone else, you sell your time at wholesale to your employer, who then re-sells it at retail to the customer.
Every time a consumer walks into a retail store, experiences the Nokia experience for the first time and purchases that product. Those are the moments where you say, 'We've hit it. We've nailed it.'
If we were starting from scratch, there's no question a simple retail consumption tax with protections for those with lower incomes would drive the economy the best and be the simplest to administer.
Well, there's no question that the law passed in 1996 was flawed. It deregulated the wholesale market, meaning the price that the utilities had to pay energy companies for power, but not the retail market.
A lot was accomplished in my mixtape career. But I still needed a few things: I needed to be recognized. I need to have radio. I need to have a real retail machine that can get us where we need to get that.
We also never undercut representatives' prices. A representative will always be able to sell the discounts in our core business, which are not offered at retail. So it's never more advantageous to buy there.
If I don't get enough sleep, my brain gets fatigued, and the voice suffers. If I'm doing some retail work and trying to read and record legal copy, I start sounding like I had a few too many the night before.
An extremely competitive retail market is pushing extensive discounting and large volumes of wine at low prices, and New World competitors from South America and South Africa are also impacting on the market.
My father's whole life was work. He had a retail store in Ossining, New York, and I mean, he was down there at 6:15 every morning. The store didn't open until 9, but he hadda be down there. That's all he knew.
The reality is that front-line workers like restaurant servers, bus drivers and retail store clerks - whose jobs require person-to-person interactions - do not have the luxury of being able to 'work from home.'
There is a complete disconnect really or should be a disconnect between the retail price of the milk and what's actually going on in the marketplace, and what influences the farm gate price is the export market.
Most of my friends from college became dental hygienists or went into retail, a lot went into sales. They all started getting married and having kids and buying homes and I was still living like a college student.
There's only so much stuff you can buy. I have to retail the stuff. Stuff that's really really weird - it's cool, but who are you going to sell it to? I do collect some stuff. In the end, I have to run a business.
When I started my company, many people said I shouldn't launch it as a retail concept because it was too big a risk. They told me to launch as a wholesaler to test the waters - because that was the traditional way.
'Personalization' is a popular word in retail, and people often misuse it to describe simple marketing tactics, like segmenting emails or using big data to identify the likely gender of a visitor to their websites.
I remember my first job, when I was working in a retail store down there, growing up in Laurel, Mississippi. I was making, like, $2.15 an hour. And I was taught how to responsibly handle those customer interactions.
Our view is that consumer finance - what people think of as retail finance - that arena is ripe for disruption. Bitcoin is absolutely a core platform and asset format that we are dependent on to build this business.
We are extremely focused on building some of the assets which are going into mid-India, semi-urban and rural, and that's our DNA. We are building a retail bank, and a lot of the deposit base is still in urban India.
I can get any retail buyer on the phone with you and get them to verify that not a single retail location in America where there's a PlayStation 3 on the shelf for sale. They've all been sold in a matter of minutes.
I do think that in order for a company to be interesting to the investment community, there needs to be a plan; there needs to be a bigger retail footprint. There needs to be this idea - DNA, lifestyle, words I hate.
You replace it by 23 percent tax, a frank, transparent tax embedded in the cost at retail, and everybody gets to takes their whole check home. And the average income earner gets a 50 percent increase in take-home pay.
Immersing yourself in the environment of a real record store where music is celebrated and cherished adds real value to the experience of buying music. In some ways, that retail experience is as important as the music.
The majority of people are perfectly capable of interacting with retail staff without spitting on them or whipping their hides like dawdling cattle, but Planet Earth still harbours more than its fair share of disappointments.
Many retail stores have consumer trackers that study how long your eyes linger on one product, whether you follow it through by touch, and things that you buy. You can redesign things on a shelf, all by tracking such information.
No one in my family had a retail or marketing background. They were professionals. They didn't understand just what I was doing by going into retailing. After I started, though, it got into my blood. I knew this was what I wanted.
I am very excited to partner with Doug Ewert and his team at Men's Wearhouse to take menswear specialty retail to a new level and to continue with George Zimmer's vision of great quality, great service, and, of course, great value.
It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.
I like loud music. I like music that fills my ears. I'm just going to pull out my iPod and see what we got here. We're always interested in new bands because we have a retail store in northern California. I think it's got to be happy.
I worked a variety of jobs in retail and at coffee shops all through high school. And, though I was surrounded by people who cared about me, part of me ached with every accomplishment, because my parents weren't there to share my joy.
My dad moved to Britain from Bangladesh in the 1960s to work as an actuary for Prudential. However, after seeing an empty retail space in Soho, he decided to open an Asian restaurant instead, despite not having any business experience.
Barnes & Noble, along with other independent bookstores, are refusing to stock Amazon Publishing titles. They'll order books from the online retail giant if customers ask, but bookstores have so far declined to be 'showrooms' for Amazon.
Investment in Shriram will actually enable us to enter some of the retail segments such as vehicle financing, consumer and gold loans, and other products such as insurance, mutual funds, among others, where we wanted to have a footprint.
Even before it opened its retail arm, Beigh was renowned among pashmina cognoscenti for the quality and complexity of the work produced in its workshop, a large, airy, sunlit rectangle of a room directly across from its second-floor shop.
I couldn't take that whole retail thing of being polite to people that are not being polite to you, and showing respect to people when they've got no respect for you. Retail in general is something I just can't do, unless it's my own shop.
Grandfather was an old-fashioned pharmacist who never ceased venting his resentment at the growing number of retail items the drugstore had to carry, and he would go into periods of fearful rage when the subject of chain stores was raised.
Chains do more than bargain down prices from suppliers or divide fixed costs across a lot of units. They rapidly spread economic discovery - the scarce and costly knowledge of what retail concepts and operational innovations actually work.
I bought into Saks as a personal investment because, when I was a young man and went to America for the first time, it seemed to me that Saks was like a cathedral of retail. I never dreamt that I could one day be a part of it. And now I am.
Nowadays, you don't need to live in a fashion capital of the world, have lots of money, or be able to shop during certain hours. With online retail, it's possible to browse and shop for fashion anytime of the day, from pretty much anywhere.