Our best ideas come from clerks and stockboys.

Bore, n. A person who talks when you wish him to listen.

The word 'listen' contains the same letters as the word 'silent.'

Listening is a positive act: you have to put yourself out to do it.

Man's inability to communicate is a result of his failure to listen effectively.

Effective listening is a professional achievement-achieved only through hard work.

Most of the successful people I've known are the ones who do more listening than talking.

One of the most sincere forms of respect is actually listening to what another has to say.

The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

I remind myself every morning: Nothing I say this day will teach me anything. So if I'm going to learn, I must do it by listening.

As soon as effective listening takes place, the ear identifies what needs to be done and guides the techniques search for a solution

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

In some South Pacific cultures, a speaker holds a conch shell as a symbol of temporary position of authority. Leaders must understand who holds the conch-that is, who should be listened to and when.

I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions.

Effective listening is more than simply avoiding the bad habit of interrupting others while they are speaking or finishing their sentences. It's being content to listen to the entire thought of someone rather than waiting impatiently for your chance to respond.

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