The right measure is not how many customers you've got, but how closely you hold them.

The customer service representative hung up on me when I asked to talk to a supervisor.

We don't want to push our ideas on to customers, we simply want to make what they want.

The true purpose of a business is to create and keep a customer, not to make you money.

Customers don't measure you on how hard you tried, they measure you on what you deliver.

How many restaurants do we know across the world that customers visit once and once only?

The customer is usually wrong, but statistics indicate that it doesn't pay to tell him so

It is better that one's customers come to one's shop than to have to look for them abroad.

What new technology does is create new opportunities to do a job that customers want done.

Do your own market research; ask your last ten customers exactly why they bought from you.

If what you are getting online is for free, you are not the customer, you are the product.

If you don't have trust inside your company, then you can't transfer it to your customers.

Marketing has always been about the same thing - who your customers are and where they are.

Advertising decisions are based on what's best for MyPillow, my employees and my customers.

Great salespeople are relationship builders who provide value and help their customers win.

The way management treats associates is exactly how the associates will treat the customers.

The thing about us businesspeople is that we love our customers rich and our employees poor.

The most important thing is to forecast where customers are moving, and be in front of them.

I've sold 46 million pillows and my customers' opinions are the only ones that matter to me.

I look at the money I'm about to spend on myself and ask if IKEA's customers could afford it.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

Your company is a product. Who are its customers? Your employees, who use it to do their jobs.

I'm a business guy just trying to make - provide great services to the customers that need us.

The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.

How your customers learn about your product is part of your product. The medium is the message.

Don't make the mistake of thinking you're Facebook's customer, you're not - you're the product.

Customers want good value, but they care more than ever how food and clothing products are made.

It's a real pleasure to earn the trust of your customers slowly over time by doing what's right.

Social media for the majority of companies is not about helping customers or improving products.

Founders, presuming they know their customers, assume they know all the features customers need.

Successful visionaries start from where they are, what they have, and what their customers have.

We will invest more into China to make sure that our brand gets more known to Chinese customers.

Every company's greatest assets are its customers, because without customers there is no company.

As our products have improved, and you add value at the high end, customers move to the high end.

You pick what your customers want, not what your entrenched business model may require you to do.

The boss is not paying you. They just keep the money for you only. New customers who actually paid

The culture industry not so much adapts to the reactions of its customers as it counterfeits them.

Get your customers involved in your business. Make them your partners and they'll never leave you.

I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.

If we take care of the customers and associates and grow the business, Wall Street will be pleased.

All of WhatsApp's growth has come from happy customers encouraging their friends to try the service.

A brand is essentially a container for a customer’s complete experience with the product or company.

You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

Customers don't care how much time something takes to build. They care only if it serves their needs.

It's so important to experience what your customers are experiencing and listen to their suggestions.

...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy?

I'm an engineer. I see myself as a toolmaker and the musicians are my customers... They use my tools.

When banks extend loans to their customers, they create money by crediting their customers’ accounts.

Grown-up clothes are more appealing because customers need to be able to project themselves into them.

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