Quotes of All Topics . Occasions . Authors
The U.S. government doesn't build your computers, nor do you fly aboard a U.S. government owned and operated airline. Private industry routinely takes technologies pioneered by the government and turns them into cheap, reliable and robust industries. This has happened in aviation, air mail, computers, and the Internet.
I would be lying if I didn't admit sadness that our wonderful airline is merging with another. Because I'm not American, the U.S. Department of Transportation stipulated I take some of my shares in Virgin America as non-voting shares, reducing my influence over any takeover. So there was sadly nothing I could do to stop it.
Salvation cannot be bought with the currency of obedience; it is purchased by the blood of the Son of God. Thinking that we can trade our good works for salvation is like buying a plane ticket and then supposing we own the airline. Or thinking that after paying rent for our home, we now hold title to the entire planet earth.
At the end of the day, the differential, I believe, on the airline space has got to be about the product and the service that you provide. And again, I can't express that enough. That comes from people. It is a people business, and my primary focus is to get our 84,000-plus people back aligned, back engaged, and back focused on our customer.
If you play a role, you want to familiarize yourself with that person's world. If I were playing an airline pilot or a doctor, I'd probably want to hang out with a doctor or an airplane pilot for a while, ask some questions. You don't get to hang out the kings. They don't help consult on movies. So your resources are, by necessity, secondary.
Airlines need staff to fly and maintain their aircraft. They need to pay applicable taxes and gate fees. They need to buy new planes, repair worn-out parts, manage their company pension plan, and everything else a service industry has to do. But by far, the largest chunk of their non-payroll operating budget goes to fuel. That's what costs the most for any given flight.
