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Given Miami's unique role in Airbnb's roots, I'm particularly proud of how South Floridians have embraced home sharing as an opportunity to earn supplemental income and catalyze economic development in their communities.
I'm not saying the whole world will work this way, but with Airbnb, people are sleeping in other people's homes and other people's beds. So there's a level of trust necessary to participate that's different from an eBay or Facebook.
With tough interpretation of taxi and zoning regulations, neither Uber nor Airbnb would have gotten started. By the time many cities recognized their existence, both were fairly large and had the political support of their customers.
I really admire Airbnb as a pioneer of the sharing economy and for building community. They've found an elegant way to help hosts make more money and for guests to have authentic experiences. It brings those people together in a unique way.
The one thing that Airbnb had was, Brian and Joe were designers, and they did a great job. They also had Nate Blecharczyk, who was the CTO, who I describe his history as a high schooler and at Harvard as really a creator of tools for spammers.
What I've been surprised by is not how different people are, but how similar they are. There are certain types of Airbnb people, and they are in every city in the world - it's just that in some cultures, there is more of a generational divide.
The next wave of the social graph is empowering services like Airbnb and Lyft that give people the chance to have that physical interaction. People are more open to that because of Airbnb. Airbnb took couch surfing and took an additional step.
Managing directors at top-tier investment banks may pocket a million a year and be worth tens of millions after a long career. Early employees at tech firms like Uber, Airbnb, and Snapchat can make many times that amount of money in a matter of years.
Early investors in Uber and Airbnb, though they remain private companies, have valued them at stratospheric multiples based largely on the notion that Uber will transform and dominate local transportation and Airbnb will revolutionize the hotel industry.
Investors are always biased to invest in things they themselves understand. So venture capitalists like Uber because they like driving in black town cars. They don't like Airbnb because they like staying in five-star hotels, not sleeping on people's couches.
Airbnb is built on the foundation of creating community through belonging, and we're honored to stand with a bipartisan group of mayors and businesses from across the country dedicated to improving communities by addressing affordable housing and homelessness.
We see these wonderful apps that really have changed our world in many good ways such as Uber or Airbnb, but at the same time, they're drastically changing the workforce. And they're changing them so much that the industries themselves are not able to keep up.
Some hotels are trying to dig their feet in and trying to say that Airbnb shouldn't exist - that 'illegal hotels' shouldn't exist. And, of course, illegal hotels shouldn't exist. But when they say illegal hotels, sometimes they mean anything that's not a hotel.
I have the privilege of working with our in-house design studio, called Samara, and our humanitarian team, called Human. Samara is thinking about the future of Airbnb, and Human is working on ways to leverage our platform outside the cause of day-to-day business.
Starting a company in San Francisco when we did usually meant it was destined to be a data-driven tech company. But that didn't seem to fully encompass what we wanted with Airbnb. When we tried looking through a tech lens, it didn't work. The humanity was missing.
Airbnb is different from most brands. We're a community of individuals, and yet there's a consistency holding us together through the values we share. We have a common belief in belonging, but everyone's expression of it will naturally always be a little different.
When we talk about the things at Airbnb that are challenging and that they are going to have to overcome, the parallels with eBay are across the board. It's community management. It's making sure the marketplace is in balance - the right amount of buyers and sellers.
We started Airbnb because, like many across the U.S. and in New York, we were struggling to pay our rent and decided to open up our living room to fellow artists coming to town for a design conference. Sharing our apartment allowed us to stay in our home and start our company.
Talking to hosts and asking them, 'What does Airbnb mean to you?'... I get amazingly heartfelt stories about the people that they met, about the money that they earned, about the mindset of empowerment they got through this and how they then applied that to their own business.
Of course Airbnb made mistakes the first year! Some came from our own preconceptions. When we started, we designed our interface for ourselves, Internet-savvy twentysomethings. We never considered the role of good eyesight in our interface - font size, vernacular; it all matters.
We looked into and tested the Airbnb website and found the inquiries generated were at price points substantially lower than the market is prepared to pay us directly. It was clear that there were no real synergies between the level of our offering and what Airbnb clientele is looking for.
Asana and complementary services are bringing the evolved team brain to the entire world. In great companies like Twitter, Uber, Airbnb, Foursquare, and LinkedIn, people already add information to and extract insight from these systems much the same way our hands and brain exchange signals.
When I look at founders and CEOs like Mark Zuckerberg at Facebook and Brian Chesky at Airbnb and Sebastian Thrun at Udacity, these are companies that are creating extraordinary social good and extraordinary economic and educational empowerment, all within with context of a for-profit model.
As chief business affairs and legal officer, I am responsible for driving Airbnb's engagement strategy and civic partnership efforts as well as overseeing the company's global public policy, community mobilization, legal, communications, compliance, social initiatives, and philanthropy efforts.
Airbnb is a trusted online marketplace for people to list, discover, and book unique accommodations around the world. From a private room to a private island, we offer an entertaining and personal way for travelers to unlock local experiences and see their surroundings through the eyes of a local.
Being an online platform, we ran into challenges with Cuba's lack of Internet accessibility. We were able to work around that by creating a program unique to Cuba where many local hosts are working with hosting partners who have Internet access and can help them manage their Airbnb requests and bookings.
When you think about it, Airbnb is a great solution if your family is traveling with you on business and you need more space, if you're going for an extended stay, like a week plus. It's a great solution if you want close proximity to the work site and maybe there isn't a hotel across the street or whatnot.
Certainly some hosts on Airbnb are opening up their spare bedrooms to meet new people; and some drivers use Uber to carpool with strangers for the companionship. But the most productive members of each community are professional operators, making available their homes or cars as a way to earn or supplement a living.
