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I'm not interested in details that might get someone into trouble. I'm more interested in generalities rather than the particulars, as a journalist would be. Names, dates and times don't interest me at all. I'm interested in feelings and emotions. Most people are game, once they realize that you're on the level as far as that's concerned and you're not about exposing them, then they feel quite free to talk about it. Police officers and social workers are no exception.
