Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

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• Edgar Allan Poe

  Author

  Thursday, Jan 19, 1809
  Sunday, Oct 07, 1849

• Michael Jordan

  Basketball Player

  Sunday, Feb 17, 1963
  

• Samuel Taylor Coleridge

  Poet

  Wednesday, Oct 21, 1772
  Friday, Jul 25, 1834

• Saint Augustine

  Saint

  Saturday, Nov 13, 0354
  Wednesday, Aug 28, 0430

• Dr. Seuss

  Writer

  Wednesday, Mar 02, 1904
  Tuesday, Sep 24, 1991

• Nelson Mandela

  Former President Of South Africa

  Thursday, Jul 18, 1918
  Thursday, Dec 05, 2013

• W. Edwards Deming

  Statistician

  Sunday, Oct 14, 1900
  Monday, Dec 20, 1993

• Albert Camus

  Author

  Friday, Nov 07, 1913
  Monday, Jan 04, 1960

• George Carlin

  Comedian

  Wednesday, May 12, 1937
  Sunday, Jun 22, 2008

• Stephen Covey

  Author

  Monday, Oct 24, 1932
  Monday, Jul 16, 2012

• Kim Kardashian

  Television Personality

  Tuesday, Oct 21, 1980
  

• Rodney Dangerfield

  Comedian

  Tuesday, Nov 22, 1921
  Tuesday, Oct 05, 2004

• Henry David Thoreau

  Author

  Saturday, Jul 12, 1817
  Tuesday, May 06, 1862

• Stephen Hawking

  Physicist

  Thursday, Jan 08, 1942
  

• Helen Keller

  Author

  Sunday, Jun 27, 1880
  Saturday, Jun 01, 1968