Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service.

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Top Authors

• Billy Graham

  Professional Wrestler

  Monday, Jun 07, 1943
  

• Carl Sagan

  Astronomer

  Friday, Nov 09, 1934
  Friday, Dec 20, 1996

• Thomas Sowell

  Economist

  Monday, Jun 30, 1930
  

• Muhammad Ali

  Professional Boxer

  Saturday, Jan 17, 1942
  Friday, Jun 03, 2016

• Billy Graham

  Evangelist

  Thursday, Nov 07, 1918
  

• Carrie Fisher

  Actress

  Sunday, Oct 21, 1956
  Tuesday, Dec 27, 2016

• Kim Kardashian

  Television Personality

  Tuesday, Oct 21, 1980
  

• Plato

  Philosopher

  Thursday, Jan 01, 1970
  Thursday, Jan 01, 1970

• Steven Wright

  Comedian

  Tuesday, Dec 06, 1955
  

• Henry Ford

  Industrialist

  Thursday, Jul 30, 1863
  Monday, Apr 07, 1947

• Ruth Bader Ginsburg

  Associate Justice Of The Supreme Court Of The United States

  Wednesday, Mar 15, 1933
  

• Kobe Bryant

  Basketball Player

  Wednesday, Aug 23, 1978
  

• Sun Tzu

  Strategist

  Thursday, Jan 01, 1970
  Thursday, Jan 01, 1970

• Pope Francis

  Thursday, Dec 17, 1936
  

• Epictetus

  Philosopher