Competition should not be for a share of the market-but to expand the market.

'Quality' means what will sell and do a customer some good - at least try to.

Infinite growth of material consumption in a finite world is an impossibility.

Christ, if he had been a woman, might have been nothing but a great complainer

If we are going to make a mark (key 21), it might as well be a meaningful one.

In baseball you have terrific data and you can be a lot more creative with it.

I think there's space in the market for a half-dozen kind of polling analysts.

It's not enough to do your best; you must know what to do & then do your best.

I am not reporting things about people. I am reporting things about practices.

We have to bring back the individual. Management has smothered the individual.

The very first requirement in a hospital is that it should do the sick no harm.

Women have no sympathy and my experience of women is almost as large as Europe.

The quality of an education system can never exceed the quality of its teachers.

Good design is clear thinking made visible, bad design is stupidity made visible

The business of the statistician is to catalyze the scientific learning process.

We are being ruined by the best efforts of people who are doing the wrong thing.

Uncertainty is a personal matter; it is not the uncertainty but your uncertainty.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Each system is perfectly designed to give you exactly what you are getting today.

The big problems are where people don't realise they have one in the first place.

Make all visual distinctions as subtle as possible, but still clear and effective.

A practical part of my teaching is to provide demonstrative, hands-on experiences.

Wise and humane management of the patient is the best safeguard against infection.

When human judgment and big data intersect there are some funny things that happen

I actually buy the paper version of The New York Times maybe once or twice a week.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

It is not enough to do your best; you must know what to do, and then do your best.

When human judgment and big data intersect there are some funny things that happen.

You can only elevate individual performance by elevating that of the entire system.

The customer invents nothing. New products and new services come from the producer.

Live life when you have it. Life is a splendid gift-there is nothing small about it.

Well, you know, you're not going to have 86 percent of Congress voted out of office.

When you try to predict future E.R.A.'s with past E.R.A.'s, you're making a mistake.

In scientific subjects, the natural remedy for dogmatism has been found in research.

Statisticians, like artists, have the bad habit of falling in love with their models.

Absence of defects does not necessarily build business... Something more is required.

If you aren't taking a representative sample, you won't get a representative snapshot.

After all, it is a common weakness of young authors to put too much into their papers.

I'm not at all contemptuous of comforts, but they have their place and it is not first.

My father worked for governments all his life as an engineer and public works director.

Although we often hear that data speak for themselves, their voices can be soft and sly

People attach too much importance to intangibles like heart, desire and clutch hitting.

Management of outcomes may not be any more than a skill. It does not require knowledge.

If your words aren't truthful, the finest optically letter-spaced typography won't help.

The minimum we should hope for with any display technology is that it should do no harm.

Let us never consider ourselves finished nurses....we must be learning all of our lives.

Numerical quantities focus on expected values, graphical summaries on unexpected values.

We are living our lives more online and you need to have different ways to capture that.

If there's a major foreign policy event, the President gets on TV, the Congress doesn't.

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