Quotes of All Topics . Occasions . Authors
You do not find knowledge in a dictionary, only information.
3% of the problems have figures, 97% of the problems do not.
It does not happen all at once. There is no instant pudding.
If you’re told what to look for, you can’t see anything else.
No efforts of mine could avail to make the book easy reading.
Quality begins with the intent, which is fixed by management.
A leader must have knowledge. A leader must be able to teach.
A curious consequence is that I have become a minor celebrity.
Basically, books were a luxury item before the printing press.
You must have a supplier relationship of constant improvement.
There are no specific diseases only specific disease conditions
Bismarck was a large persian cat owned by Florence Nightingale.
Eliminate numerical quotas, including Management by Objectives.
The job can't be finished only improved to please the customer.
The customer is the most important part of the production line.
Does experience help? NO! Not if we are doing the wrong things.
Everyone is a customer for somebody, or a supplier to somebody.
There is very little evidence that we give a hoot about profit.
Monetary rewards are not a substitute for intrinsic motivation.
The first possibility of rural cleanliness lies in water supply.
To my friends, I’m kind of sexually gay but ethnically straight.
We should work on our process, not the outcome of our processes.
What used to be called prejudice is now called a null hypothesis.
I attribute my success to this - I never gave or took any excuse.
In a sick-room or a bed-room there should never be shutters shut.
We must become more comfortable with probability and uncertainty.
If I had a spreadsheet on my computer, it looked like I was busy.
You cannot inspect quality into the product; it is already there.
...the most important things we need to manage can't be measured.
When people try to do what they can not do, they wish to give up.
You can not plan to make a discovery. You do not plan innovation.
The individual has been crushed by our style of management today.
Export anything to a friendly country except American management.
An ounce of practice is generally worth more than a ton of theory.
The substance of man cannot be measured by Gross National Product.
If you destroy the people of a company, you do not have much left.
There is no economic problem and, in a sense, there never has been.
I guess I don't like the people in politics very much, to be blunt.
Plants don't close from poor workmanship, but from poor management.
People care more for themselves when they contribute to the system.
A leader knows who is outside of the system and needs special help.
Let us ask our suppliers to come and help us to solve our problems.
The art of living is always to make a good thing out of a bad thing.
It is easy to lie with statistics; it is easier to lie without them.
Only drug dealers and software companies call their customers 'users'
There is no part of my life, upon which I can look back without pain.
Just because you can measure everything doesn't mean that you should.
The worker is not the problem. The problem is at the top! Management!
If someone can make a contribution to the company he feels important.
Management by results is confusing special causes with common causes.