We were very, very lucky being in the first round of Y Combinator because that alone generated a lot of interest. A lot of readers of Paul Graham were just excited to see what was going to come up. And we were the first ones to launch.

To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.

I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.

It's very clear to users, more clear than in other apps, that Foursquare is an app for search and discovery, and we're very good at delivering you a social map that will show you friends' faces on the map and things that you might like.

I'm a very friendly person, and I think that's had a big impact on my work because I tend to be pretty good with not trying to always win every argument and things like that. I just sort of try to bring a lot of people together to talk.

If you've never seen people taking the pledge of allegiance for the first time as U.S. Citizens, it will move you: a room full of people who can really appreciate what I was lucky enough to grow up with, simply by being born in Brooklyn.

We're not interested in bombarding our users with, 'Hey, play this game, play this game, play this game.' It gets annoying, it gets in the way of messaging, and it gets in the way of staying in touch with people who are important to you.

What makes Reddit special is that people feel free to express themselves. Where we want to draw the line is where that feeling of being able to express oneself freely starts to infringe on someone feeling like they can express themselves.

I think we go through our lives limiting our potential, and when times are tough, it's easy to convince ourselves that something isn't possible, but if you start there, then you limit yourself and the possibilities of what you can create.

I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.

On my father's side, I'm descended from immigrants, one of whom was a Syrian refugee from the Armenian genocide, and my mother was an immigrant from Germany whose visa had expired and, for a year and change, was undocumented here in the U.S.

Typing and read receipts make a lot of sense for messaging. You write a letter, you put it in an envelope, you send it to a friend, and you want to know when they get it. It's like FedEx - they let you know when the package gets dropped off.

I always describe Facebook and Twitter to some extent as 'them time': it's time about the world and what's outside of you. Pinterest, for a lot of users, is 'me time.' What do I want my future to be? Who am I? What are the things I want to do?

What I've been surprised by is not how different people are, but how similar they are. There are certain types of Airbnb people, and they are in every city in the world - it's just that in some cultures, there is more of a generational divide.

Don't let anyone tell you your ideas are stupid or the thing you feel most passionate about 'won't work' - it's happened to me time and time again, and we find that if you push at what you think is interesting hard enough, you're probably right.

One of the ways that Microsoft beat Apple way back in the day was that they were a lot more open; today, in the world I come from, the free software and open-source world, Microsoft is not generally viewed as open; they're viewed as proprietary.

Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.

We believe that the next generation of powerful mobile companies have a deep understanding of the world as a unified whole, where digital and analog experiences affect each other rather than transporting analog experiences into the digital realm.

Greatest misconception about Wikipedia: We aren’t democratic. Our readers edit the entries, but we’re actually quite snobby. The core community appreciates when someone is knowledgeable, and thinks some people are idiots and shouldn’t be writing.

Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines, so Zappos... really liked the people there and got involved full-time and I've been full-time ever since.

In summer of 2008, I meet a guy named Michael Seibel. And Michael Seibel says, 'There are these people called angels, and they'll give you money.' The first thing I thought is, 'I can't believe this guy believes in angels.' That's how naive I was.

Frankly, and let me be blunt, Wikipedia as a readable product is not for us. It's for them. It's for that girl in Africa who can save the lives of hundreds of thousands of people around her, but only if she's empowered with the knowledge to do so.

I did apply to get a job, many times, but no one ever hired me. I think my hyperactive nature didn't score me any points, and I remember when I went for interviews, I would ask all the questions - this probably confused the people who were hiring.

There isn't one way of doing anything. I'm not saying everywhere online should be anonymous, nor do I think everywhere should use read-ID. I just want options! And for people to understand how valuable anonymity can be, and why it's worth protecting.

4chan is a framework of pictures and text. I've always been extremely hands-off with dictating what gets posted, past general categories and rules. I support providing a place to discuss anything, although I don't agree with everything that's posted.

The Internet is such a tough marketplace because everyone is a click away from going back to a cat photo, or going back to whatever else they were doing. You have to win them over, and do it quickly, and do it by making something people actually want.

People started conceiving of their friends as networking tools, like, 'Friend me so you can be friends with someone else,' or, 'The more people you know, the more networked you are.' But we see real value in having a fun conversation with your friends.

It's difficult to build services that are supposed to scale to, you know, 30, 50, 100 million users right off the bat because they got to be kind of tailored down; by definition, they have to be a little bit generic to speak to that large of an audience.

Ideally, our rules should be formed in such a fashion that an ordinary helpful kind thoughtful person doesn't really even need to know the rules. You just get to work, do something fun, and nobody hassles you as long as you are being thoughtful and kind.

What Snapchat said was if we try to model conversations as they occur, they're largely ephemeral. We may try to write down and save the really special moments, but by and large, we just try to let everything go. We remember it, but we don't try to save it.

Don't take too much advice. Most people who have a lot of advice to give ~ with a few exceptions ~ generalize whatever they did. Don't over-analyze everything. I myself have been guilty of over-thinking problems. Just build things and find out if they work.

I have always viewed the mission of Wikipedia to be much bigger than just creating a killer website. We're doing that of course, and having a lot of fun doing it, but a big part of what motivates us is our larger mission to affect the world in a positive way

I have always viewed the mission of Wikipedia to be much bigger than just creating a killer website. We're doing that of course, and having a lot of fun doing it, but a big part of what motivates us is our larger mission to affect the world in a positive way.

If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.

The weird thing about reddit is that, for a community its size - now I'm no longer at reddit, but the public traffic numbers that they put out are, I think with the site about eight million unique visitors a month, or every 30 days, which is a fairly big site.

So March 2010, we launched Pinterest, and we were at 3,000 accounts. And that wouldn't be so bad if we hadn't started building Pinterest actually in November 2009. And that alone wouldn't have been so bad if I hadn't left my job to start a company in May 2008.

Five years ago, we came to the realization that the camera can be used for more than capturing memories. We showed it can be used for talking. The dream for us is expanding the camera and what it can do for your life. It has capabilities beyond making memories.

Everybody I meet who uses 'WhatsApp', I ask them a question: 'How did you hear about it?' And they say, 'My friends, my sister or my brother, somebody I know hounded me to install WhatsApp.' We think there is more power to the network when it grows organically.

Maybe libertarians especially like Reddit because it is a perfect marketplace of content. Every Redditor is created equal, whether you're the highest karma Redditor or a brand-new Redditor with 10 karma points. No submissions or votes are more equal than others.

Technology businesses in general are susceptible to hacking. That's why you have to work really, really, really hard with law enforcement, with security experts, internal and external groups, to make sure you're paying attention and addressing security concerns.

The movie industry is brutal. It is dangerous. It is, for most, soul destroying. Creating art (music, books, films, etc.) can be beautiful and liberating, but trying to sell art, well, that is the movie business. There are few winners, and lots and lots of losers.

Airbnb is different from most brands. We're a community of individuals, and yet there's a consistency holding us together through the values we share. We have a common belief in belonging, but everyone's expression of it will naturally always be a little different.

The companies that I really admire the most are the ones that have a deep visceral understanding of why people use their service, and they figure out ways of making money that are completely consistent with how people are feeling and what they are doing at the time.

The phone is one hundred, one hundred and ten years old. There was a middle period where the government had a broad ability to surveil, but if you look at human history in total, people evolved and civilizations evolved with private conversations and private speech.

My junior year, I went to an LSAT-prep course. I flipped over my test and thought, 'You bastards.' I walked out and went to Waffle House. That's where I had what I call 'The Waffle House Epiphany': I didn't want to be a lawyer. I wanted to make a dent in the universe.

Traditional social media, in the view of our company, has become a bit repetitive. It doesn't feel very good to be marketed to by your friends. Snapchat is different because it says, look, friends aren't valuable to you just because they can get you into a cool party.

Every check-in should mean something. Foursquare should get smarter every time that you continue to check in. We should be able to offer special deals that you may be interested in, and we should be able to offer recommendations for the type of things you should do next.

Being effective at social media, whether for business or personal use, means capturing people who have short attention spans. They're only a click away from a picture of a funny cat, so you have to make your thing more compelling than that cat. And that can be a high bar.

The more time I spent on the site the more I came to think of Wales as some kind of Queen Ant, letting the vast colony go about its work, at the centre of a system where the knowledge of the community is infinitely larger than the sum of experience of all its individuals.

Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.

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