You'd be surprised how much easier it is to conduct business over tea than over lunch or dinner in a bustling restaurant.

The custom of going to a party only when we have been invited is a necessary, attractive, decent way for a party to evolve.

That's how a nation's manners are going to be taught - from watching others' behavior and learning from the effects of that behavior.

Go to any bookstore, and you'll see thousands of books on etiquette, which suggests there's a lot of self-help going on. There is hope.

There are major CEOs who do not know how to hold a knife and fork properly, but I don't worry about that as much as the lack of kindness.

Water is the basis of life and the blue arteries of the earth! Everything in the non-marine environment depends on freshwater to survive.

Administrations had come and gone in Pennsylvania Avenue, but many old entertaining traditions had survived - thru habit and not thru merit.

We need grace in our lives, and I'm not talking about heavenly grace. I'm talking about human grace. We should try and be warm and friendly.

We're a nation of latchkey children. Manners start at home, and no one is at home teaching manners so that children have respect for others.

I saw an e-mail from one guy who's about 23 to one of peers. His parting sign-off was 'Don't let the bedbugs bite.' Now that's really poetic.

CEOs are called by their first names by young whippersnappers. That makes everybody uncomfortable. We need order and structure back in the workplace.

Everybody forgets names and faces, and it's just inconsiderate to expect someone who isn't your boss or your sister-in-law to know exactly who you are.

If you're making a social call, don't call past 8 P.M. The evening is a time when people need a respite from their work - a time to unwind, uninterrupted.

We are not passing values on to our children. We are not sitting down at the dinner table talking about the tiny things that add up to caring human beings.

Most people don't know how to take compliments. That's the biggest problem in America - we're hesitant to give compliments and embarrassed at getting them.

I was considered the luckiest of all the female gypsies since I landed the job as social secretary to Ambassador and Mrs. David Bruce at the American Embassy.

An excellent wine, someone's best attempt at cooking, and the candles and flowers on the table can turn the simplest dinner into an unforgettably romantic event.

At home, we're listening to TV or playing with our computers, so our entertaining is rusting. We don't know how to be good hosts and guests in business situations.

the person talking to you never looks directly at you, but rather around the room, searching for the answer to the universal cocktail party question, 'Who's here tonight?

If you take five taxis a day, one driver will be nasty, and the other four are perfectly nice. You remember the nasty one. But you should remember the four who were nice.

A bride is a bride the first time around. The white dress and the white veil are symbolic. So many people are breaking the rules that people don't know what the rules are.

Nothing ruins the flow of conversation more quickly than refusing a compliment you have just received. Never disagree with something nice that is said to you or about you.

Europeans are easily offended by errors in their titles or full names. Their exasperation is equal to that shown by Americans when the department store fouls up their bills.

In Rome people seem to love with more zest, murder with more imagination, submit to creative urges more often, and lose the sense of logic more easily than in any other place.

Women have to be a lot smarter and brighter and have to work a lot harder to prepare themselves. They have to watch what they do and how they behave. It's not a free world yet.

Manners make the world work. They're not only based on kindness but also efficiency. When people know what to do, the world is smoother. When no one knows what to do, it's chaos.

I'm all for Hillary Clinton. I want her to avoid the barbs of women who hate women who work. But I'm known as a Republican in Washington. I'm probably the last person she'd call.

I'm for anything that teaches consideration and kindness. If one can teach one's son to dance with the ugliest little girl in the room, that's the best lesson they can ever learn.

Arranging an official dinner in an embassy is a little like writing a script for a play. The prolog is the guest list, often the most difficult part of the whole creative operation.

When somebody throws something out the car window, honk at them, but don't give them the finger. We've got to temper our negative feelings about people who desecrate the environment.

The whole art of flirting has simply disappeared. This probably will do further damage. If we're going to become so uptight that we can't say nice things to each other, then we've had it!

If the flu situation in your town is serious, cancel a large long-awaited party you had scheduled, but promise the guests in an e-mail that you will reschedule the party as soon as possible.

Crashing could not be more inconsiderate to a host. It is a negative act because hosts likely have a particular plan for the event, an intention to move guests' attitudes in a certain direction.

The Kennedys tried to avoid using the big U-shaped table, but when they couldn't, they had several tricks - including keeping the flowers simple - to keep it from appearing overly stiff and formal.

A real thank you does not come by e-mail. They come in the mail in an envelope. And what comes out of an envelope is a beautiful thing to touch and to handle and to pass around for everyone to read.

For years, people have re-dialed when the line was busy. They waited their turn. When I'm put on hold, I always hope that as my revenge, their other call will be someone wanting to sell them something.

Good manners are cost effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.

Knowing when and where to sit is something every young executive should learn. A junior person who comes barging into a room and takes any seat he wants catches the disapproving eye of senior management.

You don't need the White House to please people. You can be 24, earning $22,000 a year, and have people over to your tiny apartment. It's all about sharing and thinking about what will make others happy.

Writers on etiquette receive a continuous flow of questions on subjects such as 'When is it too early in the season to wear white accessories?' and 'What is the proper gift to send to a family in mourning?'

Jeans of any sort should not be worn in nice restaurants. They pollute the landscape. They should also not be worn in the workplace if no other workers wear them. However, if your office is casual, go for it.

It's stylish to have people over. But unstylish to make them bring food. It's so tacky, making everybody appear at the door with a dish. Better to order in, use a caterer or bring prepared food into your kitchen.

When writing a thank-you if you've had lunch with someone downtown, send an e-mail. If somebody is giving you a dinner party in his or her home and all the work that takes, that person deserves a written thank-you.

Pervasive depletion and overuse of water supplies, the high capital cost of new large water projects, rising pumping costs and worsening ecological damage call for a shift in the way water is valued, used and managed.

I talk about beepers going off in the middle of a concert and people being late and not apologizing, and people not RSVP-ing, and adult children going back to live with their parents, which we didn't have in the '60s and '70s.

Nothing gets on other people's nerves at the office more than a whistler. And the sad part is, these whistlers don't know they're doing it. Someone should, tactfully, tell the whistler how much it disrupts the office environment.

Finally ... You have accomplished your mission in going there tonight - you were 'seen,' and you furnished your host and hostess with the sincerest proof of your great love and friendship for them - you endured their cocktail party.

I don't care what your politics are, I would wager that if you asked any American woman which administration would she have most liked to work for as social secretary, she would pick Jacqueline Kennedy's White House as the place to be.

What the bride should do is call guests who have young children and say: 'I'd love to have the kids at the wedding, but we won't have room. Would you get a baby sitter, and when we get back from our honeymoon, we'll have you guys over?'

We have lost the art of conversation. People are shy and don't know how to approach other people, and they are missing opportunities for relationships. And no one's entertaining at home anymore. They're not having people over for dinner.

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