Quotes of All Topics . Occasions . Authors
"Old" is definitely not cool in America. Never has been.
There is no such thing as an insignificant improvement.
Leaders understand the ultimate power of relationships.
Companies have got to learn to eat change for breakfast.
I am my clients. I am defined by who I do business with.
The day firing becomes easy is the day to fire yourself.
Train everyone lavishly. You can't overspend on training.
Give a lot, expect a lot, and if you don't get it, prune.
Leaders don't create followers, they create more leaders.
A good collection is more than just the sum of its parts.
Listen while you can, so that you can lead when you must.
You can't think your way out of a box; you've got to act.
Effective visions are lived in details, not broad strokes.
A completely free library is as rare as a truly free lunch.
Appreciation, applause, approval, respect - we all love it!
OPPORTUNITY is not "knocking." It is pounding on your door.
If a window of opportunity appears, don't pull down the shade.
Nothing good or great can be done in the absence of enthusiasm.
Portability of lots of information should not be underestimated.
How do you achieve excellence?...Stop doing non-excellent stuff!
To sell is above all to master the art and science of listening.
Accept change as a friend. And don't take yourself too seriously.
Lavish credit on anyone and everyone who helped you the least bit.
Integrity may be about little things as much or more than big ones.
Everyone has a chance to learn, improve, and build up their skills.
Had Twitter been invented earlier, my books would have been shorter.
Organizations exist to serve. Period. Leaders live to serve. Period.
Inspiring visions rarely (I'm tempted to say never) include numbers.
If silly things were not done, intelligent things would never happen.
Are you placing enough interesting, freakish, long shot, weirdo bets?
Print-based libraries developed in an age of scarce printed resources.
Brand inside is more important than brand outside for sustained success.
A passive approach to professional growth will leave you by the wayside.
The best leaders are the best notetakers, best askers, and best learners.
Never, ever rest on your laurels. Today's laurels are tomorrow's compost.
Perception is all there is. If the customer think he's right, he's right.
A little (or more) boat burning would do many enterprises a world of good.
Knowing when to take your losses is an essential part of eventual success.
Want to accomplish something, any-damn-thing? Sharpen your political skills!
...high end does not necessarily equal high price. It's a matter of attitude.
OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
What you decide not to do is probably more important that what you decide to do.
In McKinsey's world, all of life is one of two things: strategy or organization.
Effective listening is a professional achievement-achieved only through hard work.
I think it's wonderful to save the world, but you need to be part of the world, too.
Excellence is not an aspiration. Excellence is what you do in the next five minutes.
The thing that keeps a business ahead of the competition is excellence in execution.
It's not enough to be close to the customer. You've got to be glued to the customer.
Entrepreneurs have no memories. They take on the world with a completely fresh view.
Have you thanked a front-line employee for carrying around a great attitude ... today?