Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty.

When people want to lose weight, they get to a point where they are desperate and looking for the new thing that is going to work miracles. But at the end of the day, there is no such thing.

The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn't want to buy anything, you could watch Wolfgang for an hour.

I've learned not to let people judge me in how I want to live my life. Every single woman is an individual, and there's no one path. You just have to take the path that you think is right for you.

If you throw the pebble in the pond and the rings start circulating that much wider, you've done things and created things for people that they didn't think they'd ever be able to do. That excites me.

Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively.

I believe you have to get rid of toxicity in any company. Don't care how smart, how talented, how long they have been there. If someone is going to create a toxic environment, you have to make a change.

I've worked for some amazing leaders, and I've worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact.

I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference.

We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that's been a huge effort on our part.

When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company.

I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers.

In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire.

Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That's not always the case. Sometimes the talent is there, but it's not being led well.

I've been 35 lbs. heavier than I am now and 25 lbs. thinner than I am now, and both of those times were probably the most miserable times of my life. I'm happier now, because it is about being healthy, not weighing yourself.

Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut.

All children, regardless of their income, ethnicity, or geography have the right to be protected and be given the opportunity to reach their full potential, which is why our global HSNi Cares partner is the U.S. Fund for UNICEF.

I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves.

Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days.

We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social.

We all work really hard, and we do it because we're passionate. We don't do it because we're being rated. However, we'd all be remiss if we didn't think that some kind of recognition for efforts and accomplishments didn't make you feel good.

When we are caught up in the nature of our work and are asked to take on another job or position, rarely do we step back and ask ourselves, 'What do I really want to do? What is it at this point in my career and life that is important to me?'

It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.'

My first Weight Watchers meeting was when I was 14 years old on Long Island, and I went there with my mother. I'd gained that adolescent weight and wanted to try out for cheerleading... I lost the weight, tried out, and made the cheerleading team.

If you intend to do the right thing for yourself, your family, and for your business, it becomes more like a balancing act. It's juggling - and accepting the fact that it won't always be perfect will help you better manage the inevitable ebbs and flows.

There's no doubt that the Weight Watchers' long-term collaboration with Oprah Winfrey has certainly accelerated the company's progress since October 2015, with high awareness of her success and happiness with the program sparking interest and excitement.

The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You’ve got to marry different platforms.

The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You've got to marry different platforms.

HSNi's performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination.

I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same.

I've honed in on three questions that I ask myself when I'm evaluating where to spend my time. Is this something that I'm passionate about, is it purposeful, and will I have impact? And if I can't answer 'yes' to all three questions, then I have to sit back and ask, 'Is it really that important?'

Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn't expire at the end of the show but continues to live on in various formats on multiple distribution platforms.

Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition.

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