Quotes by Jon Taffer - Page 3 | QuoteForever

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When my company does a good job, we make people happy. They laugh, they smile, they have a good time - that's what we do for a living. Any business doing that is making a noble effort.
Jon Taffer / Consultant
Effort
Good Job
Noble
Smile Time Good
Laugh
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Don't build a bar for yourself. Build it for your customers. It's all about them: the walls, the finishes, the textures, the food, the beverages, literally everything has to be for them.
Jon Taffer / Consultant
Bar
Finishes
Textures
Walls
Copy Quote
I've made stupid investments. I've made stupid decisions as an employee. I've made foolish decisions as a manager. I've gotten fired. I've lost businesses. I went through all of those things.
Jon Taffer / Consultant
Employee
Foolish
Fired
Manager
Copy Quote
Failure is an extremely personal thing, and so is success. The problem with people is they don't own their failure, and if you don't own your failures, you're never going to own your successes.
Jon Taffer / Consultant
Failure
Problem
Success Your People
Success Failure Your
Success Failure People
Extremely
Personal
Personal Thing
Successes
The Problem With
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People see themselves on camera. They're ashamed of the things that they do, so they have a choice: Either they accept responsibility for it, or they blame the show for it. It's a human reaction.
Jon Taffer / Consultant
Ashamed
Blame
Reaction
Copy Quote
Great negotiations happen when people are relaxed, so a relaxing environment is important. A high-energy environment tenses people up. It closes them up. You're not as likely to get that concession.
Jon Taffer / Consultant
Relaxed
Great Important People
Closes
Concession
Great People Important
Negotiations
Copy Quote
Bars need to be conceived and built for the local audience, not the personal tastes of the owner. Huge mistakes are made with regard to market research and concepts. Research and capital are paramount!
Jon Taffer / Consultant
Bars
Concepts
Paramount
Regard
Conceived
Owner
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If I'm your boss, and I truly want you to be successful... I'm inherently going to teach you. I'm inherently going to correct your mistakes. I'm inherently going to spend time with you. I'm inherently going to lead you.
Jon Taffer / Consultant
Correct
Inherently
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You give me someone with the right personality, and I'll give you a bar manager in three weeks. You give me someone who has been a lousy bar manager for 30 years, and in three weeks, you'll still have a lousy bar manager.
Jon Taffer / Consultant
Give Me
Bar
Lousy
Manager
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The whole point of a bar is, I look in your eyes, you look in my eyes, we've never met each other before, we talk, we get to know each other, have a drink together, and the great end of that story is we get married someday.
Jon Taffer / Consultant
Someday
Bar
Get Married
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In the worst of our recession, bars were making money. Every bar can make money. If they're failing, it's not because of the president or Congress or Ukraine. It's because of them. And if you own failure, then you'll own success.
Jon Taffer / Consultant
Failure
Bars
Congress
Failing
Making Money
President
Ukraine
Worst
Bar
Recession
Copy Quote
A plate of food hits the table, lands right in front of you. One of two things happens. Either you sit up and look at it and react to it, or nothing happens. If nothing happens then that restaurant is stuck in mediocrity forever.
Jon Taffer / Consultant
Forever
Mediocrity
Stuck
Hits
Lands
Plate
React
Restaurant
Table
Copy Quote
I think success is a relative term. If you're a caveman, success is capturing an elephant. Success is achieving better than the norm. Success is being exceptional. It's exceptional reputation, exceptional income, and exceptional respect.
Jon Taffer / Consultant
Respect
Exceptional
Income
Norm
Relative
Reputation
Term
Achieving
Being
Capturing
Elephant
Success Is
Than
Copy Quote
If you have to signal a bartender to get a drink, then they're not looking at you, which is their problem. They're not doing their job. So don't feel rude when you signal a bartender. They're the ones who caused you to signal them. Go for it.
Jon Taffer / Consultant
Bartender
Caused
Go For It
Signal
Copy Quote
Bar owners tend to be social rather than operators. Most bar owners do not manage their numbers. They do not have spreadsheets or reports to manage their budget, cost, or inventory. I would say 90% of independent bar owners do not even have a budget.
Jon Taffer / Consultant
Inventory
Manage
Numbers
Owners
Reports
Bar
Budget
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When you're on-stage, you're expected to perform in the bar business. You shake hands. You smile. You're all positive energy: you add to your environment. When you walk in the door to the back of the house, that's like a stage door. You're off-stage now.
Jon Taffer / Consultant
Add
Positive Energy
Bar
Shake
Copy Quote
If you can't build a relationship with your customers, you're in big trouble. If you can remember the numbers from the reports and spreadsheets you spent hours poring over in your office, but you can't picture the faces of your customers - you're in big trouble.
Jon Taffer / Consultant
Customers
Faces
Numbers
Office
Reports
Picture
Copy Quote
Putting somebody else in crisis mode and causing them to make quicker decisions, urgent decisions, rather than prolonged, more logical decisions can be very advantageous. So, to be successful in business, you have to understand the power of confrontation and how to use it correctly.
Jon Taffer / Consultant
Confrontation
Crisis
Logical
Successful
Urgent
Decisions
Causing
Correctly
Mode
Prolonged
Putting
Quicker
Copy Quote
You have to connect with your market and your employees. First, understand that what your market says is fact and what you say is opinion. Then, take the time to create a good connection with your employees. Without those two key connections, your business will be stuck in mediocrity forever.
Jon Taffer / Consultant
Forever
Mediocrity
Opinion
Stuck
Time Good Business
Connect
Employees
Time Business Good
Market
Says
Copy Quote
When I was running the Troubadour, there was this transition from the classic singer/songwriter Jackson Browne types to bands like Black Flag, the Dead Kennedys, and Fear. Those are just some that come to mind. Oh, and Adam Ant! The Fear fans wanted to 'crush' the Ants. These guys hated each other.
Jon Taffer / Consultant
Running
Adam
Black
Classic
Crush
Fans
Hated
Transition
Wanted
Ant
Bands
Oh
Dead
Flag
Guys
Jackson
Types
Copy Quote
Pushing for excellence is a fight. You have to fight to hire the right employees, fight to get the supplies you need, to move line items around. Being a great manager means pushing to get those few extra inches every day. It's almost like a football game - the team that wins sometimes wins by just inches.
Jon Taffer / Consultant
Excellence
Football Game
Inches
Items
Pushing
Supplies
Employees
Extra
Hire
Manager
Wins
Copy Quote
I've traveled the world, and as an America,n I get insulted when people say American businesses aren't respected overseas. Look at how our food and beverage companies do around the world. We are regarded as the best at this. A lot of what we do here is exportable, and I don't think there's anybody that does it better in the whole world.
Jon Taffer / Consultant
Insulted
Traveled
American Businesses
Best Food World
Beverage
Overseas
Regarded
Copy Quote
My company was based in Palm Beach, Florida, but when 'Bar Rescue' took off, I knew I had to move west. It was a choice between L.A. and Vegas. I have a lot of friends in Vegas, and it became my choice. I'm so glad because I love it here. There's a real sense of community. It's a big town that feels like a small town. Everybody knows everybody.
Jon Taffer / Consultant
Friends
Beach
Community
Company
Feels
Florida
Glad
Real
Rescue
Small Town
Vegas
West
Bar
Based
Palm
Became
Between
Choice
Small
Off
Move
Real Sense
Sense
Took
Copy Quote
I came up with this idea to create an app. And the premise of the app is this: every problem in the bar business goes away when there's sales. You increase revenue and you solve every problem. It's when the revenues are low that [the business] doesn't work. So I wanted to put together an app that focused on top-line revenue, guest experience, and business management in a more organized way.
Jon Taffer / Consultant
Ideas
Lines
Together
Copy Quote
The fact of the matter is: when you're doing a project, you try to make it better every moment. And a lot of people get frustrated. But I surrounded myself with a good team of people and I'm really proud of the work we've all done. All I can say is - I've learned this in my business - don't let the process frustrate you; focus on the end. Because the end is pretty wonderful. Just fight it out.
Jon Taffer / Consultant
Fighting
People
Team
Copy Quote

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