Quotes of All Topics . Occasions . Authors
Airbnb is about travel.
I'll never forget my first Art Basel.
High reputation beats high similarity.
We hire people who are smarter than us.
What people demand is what the policies serve.
You have to know what your users are experiencing.
When trust works out right, it can be absolutely magical.
The story of Airbnb is really the underdog story in many ways.
Design can overcome our most deeply rooted stranger-danger bias.
We didn't invent anything new. Hospitality has been around forever.
In New York, ingenuity goes hand-in-hand with the hustle to survive.
Design is an expression of one's most deeply rooted internal values.
Bringing words to life, storyboards show you things that words can't.
The sharing economy is out of the bag - and it's not going to go back in.
There's no reason any company should be limited by its physical environment.
In general, we believe in regulation - just as long as it is fair and balanced.
In the future, we will see living experiences curated around a shared lifestyle.
Any time there is a new idea, it can take some time for policy to catch up to it.
Airbnb was born out of necessarity. Our rent went up. It was born out of a problem.
I feel triumphant when our moms can use Airbnb without their technically inclined kids.
A world-changing vision often necessitates a profound simplicity in the user experience.
Airbnb is about the nexus of the online and offline to create the perfect customer experience.
We expect Seoul to be one of our most important markets not only in Asia but around the world.
As Chief Product Officer, I lead our product team to create simple, intuitive user experiences.
Design helps shape our everyday interactions through products, furniture, objects, or experiences.
Design has always been a driving force in my life: it's the lens through which I experience the world.
The hotel industry is a very modern invention - it only really started to become branded in the 1950s.
I've experienced firsthand the disconnect between furniture, their environments, and the way people work.
What I've realized is that the joy of meeting and greeting people from all around the world is universal.
For me, one of my personal inspirations was designers in the mid-20th century named Charles and Ray Eames.
Airbnb has proven that hospitality, generosity, and the simple act of trust between strangers can go a long way.
Every apartment I've ever lived in has had a space to make, create, and get stuff done within eyesight of my bed.
In art school, you learn that design is much more than the look and feel of something - it's the whole experience.
Creating the future means having a global vision and an extreme focus on the approachability of what we're creating.
To be truly empathetic, we have to acknowledge that we're all human, we're all flawed, and that life can be difficult.
In a lot of ways, the real learning at RISD happened after-hours when you're working side by side with your colleagues.
While the Cold War had us questioning our next-door neighbors, big brands emerged to capture our trust. We became consumers.
Airbnb has grown thanks to our hosts creating memorable experiences and inspiring their guests to be hosts in their hometowns.
Everything we do, every decision we make, is to ensure the best possible Airbnb experience for our community and grow the love.
When we go city by city, country by country, the majority of our hosts, our owners, are simply renting out their spare bedroom.
Staying at Airbnb listings gives me the opportunity to truly understand and experience the local culture of the countries I visit.
The sharing economy is about making use of any idle resource out there. We do love seeing other sharing-economy companies flourish.
To me, 'design thinking' is another way of saying empathize with the customer. It's consideration for the person you're designing for.
I think Pixar's done an amazing job integrating art and science. They really get this idea that art and engineering work side by side.
At Airbnb, we're trying to build a culture that supports details, celebrates them, and gives our teams creative license to pursue them.
Ultimately, the power of the Airbnb platform is that it motivates guests to blend into communities, belong anywhere, and live like locals.
People assume that the smarter your home, the better your life, but in reality, technology so often gets in the way of leading a good life.
We encourage employees to ship new features on day one, which immediately encourages them to come up with something creative and different.
Everything at Airbnb is a continuation of what it's like to be a guest in somebody's house. We think about how each stage makes people feel.
There's this misconception globally that the platform is about property groups and big property owners renting out entire buildings full-time.