Quotes of All Topics . Occasions . Authors
The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't
A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.
They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.
How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.
Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public.
In every man s life there lies latent energy. There is, however, a spark that, if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires.
Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.
The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.
In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.