Quotes of All Topics . Occasions . Authors
If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
Success in the United States is not an entitlement in China. You have to go there and earn it, and earn it the right way.
Profitability is a shallow goal if it doesn't have a real purpose, and the purpose has to be share the profits with others.
Authentic brands don't emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
It's ironic that no matter where I go, I meet people from Brooklyn. I'm proud of that heritage. It's where I'm from, who I am.
If you don't love what you're doing with unbridled passion and enthusiasm, you're not going to succeed when you hit obstacles.
Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.
I never took classic business classes in college, so I don't have the background that any of the people running large companies have.
We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.
Beverages have to be created. And they're created by looking at what trend is in, say, the fashion industry - what color's hot right now.
You walk into a retail store, whatever it is, and if there's a sense of entertainment and excitement and electricity, you wanna be there.
Every step of the way, I made a point to underpromise and overdeliver. In the long run, that's the only way to ensure security in any job.
The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary.
When companies fail, or fail to grow, it's almost always because they don't invest in the people, the systems, and the processes they need.
It's one thing to dream, but when the moment is right, you've got to be willing to leave what's familiar and go out to find your own sound.
I do feel, in a sense, the rules of engagement for citizenship has changed, and we must encourage other people to speak up and to take action.
You cant build any kind of organization if youre not going to surround yourself with people who have experience and skill base beyond your own.
When you're building a business or joining a company you have to be transparent, you can't have two sets of information for two sets of people.
When you're building a business or joining a company, you have to be transparent; you can't have two sets of information for two sets of people.
We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
You can't build any kind of organization if you're not going to surround yourself with people who have experience and skill base beyond your own.
I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
Managing a business, small or large, today requires an extremely disciplined, thoughtful approach with regard to the pressure that people are under.
I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.
In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
London, a city where creativity and innovation have always flourished, provides a significant home for Starbucks and a significant gateway into Europe.
I'm in a different position than most CEO's. I'm a founder. I'm not a hired CEO. Now, I can be fired by the board, but most CEO's are hired by the board.
I think what we're lacking in society, not only in the U.S. but also around the world, is to find heroes once again and to celebrate these kind of people.
In life, you can blame a lot of people and you can wallow in self-pity, or you can pick yourself up and say, 'Listen, I have to be responsible for myself.'
Turning a culture around is very difficult to do because it's based on a series of many, many decisions, and the organization is framed by those decisions.
I don't have any secret sauce and I'm no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure
I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse.
We have no patent on anything we do and anything we do can be copied by anyone else. But you can't copy the heart and the soul and the conscience of the company.
Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families.
I could've just walked away but I never could have forgiven myself to allow Starbucks to drift into mediocrity or not be relevant. I just couldn't be a bystander.
Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can't cut enough costs to save your way to prosperity.
Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
Mass advertising can help build brands, but authenticity is what makes them last. If people believe they share values with a company, they will stay loyal to the brand.
There's an energy and excitement when you're building a company. You have so much tail wind. You're planting new seeds. But it's also scary, because there's no safety net.
My mother taught me something at a young age - she said 'you are the company you keep.' To define yourself by some label or some level of resources - that's pretty shallow.
My mother taught me something at a young age - she said 'you are the company you keep'. To define yourself by some label or some level of resources - that's pretty shallow.
I think many start-ups make mistakes because they are focusing on things that are farther ahead, and they haven't done the work that has built the foundation to support it.
People want to be part of something larger than themselves. They want to be part of something they're really proud of, that they'll fight for, sacrifice for, that they trust.