Quotes of All Topics . Occasions . Authors
My biggest worry is that no one seems to notice that we are not going to stop the technical progress that is going to continue to displace people through automation.
Books have literally powered most of my life. Whether as a stress relief when doing hard things or as vacation fodder, they are a constant and important part of my life.
When you go from building T-shirts to software for a presidential campaign used by a cast of millions, it's pretty easy to think, 'OK, we can build something pretty big.'
The team that I had built was all white dudes with the same perspective on things that was at times comfortable and easy, but we weren't as innovative as our competitors.
There is the egoism of technologists. We do it because we can create. I can handle all of the parameters going into the machine, and I know what is going to come out of it.
When I give talks, I often quote from a button I received at a Google event: Always Be Creative. I use it to illustrate how important creativity is in technology and business.
I grew up in Greeley, Colorado, in a house without a television set. I was a very nerdy kid: I used to play 'astronaut' and eat bouillon as astronaut food. We also had tons of books.
I think there are a lot of hurdles between a normal consumer brand figuring out their mobile strategy - let alone their chat app strategy - and programming a Facebook Messenger chatbot.
I programmed computers every day. And one of my favourite apps we built was this thing called Awesome Updater, that all it did is send you a tweet randomly that was like, 'Yo, you're awesome.'
My entire career has been based around commerce. The Obama campaign was famous for raising boatloads of money online. My question is how do you make conversions better through mobile and e-mail.
Presidential campaign and White House are two aggressively separate things. They still think I'm the weird kid in the corner, so I don't have much power. But I'll definitely do something to help.
The advice I used to give to engineers I hired was, 'Don't eat the pizza.' Sometimes when you walk into these high-pressure environments, it's, like, doughnuts everywhere and all these little cakes.
The digital team who were running Twitter, they weren't just going to put out a tweet for fun. They're going to try and figure out how do we measure the impact. Then they'd tweet it, and if it worked, great.
I try and wake up relatively early. I listen to some music and check Twitter. I also make sure I weigh myself and check how long I slept. I do that because knowing that data seems better than not knowing it.
I can only speak to the Democrat side, but for the Democrats, everything is aggressively measured, and what that means is if you're going to use Snapchat, you're going to use it for a reason, not just for fun.
I really think we have a future ahead of us where chat is obviously a big part of it, but I don't think the context of having that little assistant in your pocket is necessarily the only place where it will be.
I spent a lot of time hacking, doing all this stuff, building websites, building communities, working all the time, and then a lot of time drinking, partying, and hanging out. And I had to choose when to do which.
When I called people and said, 'Hey! Do you want to work for the president?' they usually said yes. I had 2 people say no. One person said no because they were a Republican; one person said no because they're a Libertarian.
This idea of, there's a locked door; how do you open it? You don't necessarily care what's behind it; you're just more excited about opening the lock... It's not about finding the treasure; it's more about defeating the puzzle.
Oftentimes in tech, people think, 'I'm the only one that has this.' I call them the Atlas People. They're like, 'The weight of the world is on the shoulders. I'm the only person who can solve this problem.' But you can't do that.
One of my favourite books about hackers is 'Masters of Deception' about this hacking group in the 1990s. Many of them didn't come from wealthy families. These are kids that are very intelligent; they just happen to be misdirected.
If you want to go and build a company that exists in Silicon Valley, then you should go and do it there. But if you want to build a company that is Australian, that represents your culture and your being, then you should do it in Sydney.
The first thing is - and this is very important - I support the unmonitored use of the Internet for everyone. It doesn't matter what country you're in or what you do for a living - everyone should have the right to an unmonitored Internet.
When I look for new books, I often struggle to find things that challenge and entertain me. This has caused me to spend a number of cycles thinking about where I can get the serendipitous book discovery experience that we had in physical book stores.
We see these wonderful apps that really have changed our world in many good ways such as Uber or Airbnb, but at the same time, they're drastically changing the workforce. And they're changing them so much that the industries themselves are not able to keep up.
We developed our product called Dashboard, which was a software tool that was designed to be a virtual campaign office to help volunteers communicate and collaborate through emails and interacting online. It was our attempt to take an offline field office and merge it online.
Let's say we were a peacekeeping force in some small country that most people had never heard of. And we were there to host a peaceful election, and we then found out a bunch of stuff was hacked. We probably would push to have another election to make sure that would be fair.
People are building apps that are doing super-crazy things, and there's a lot of talk about modeling and microtargeting. Facebook can predict when people are going to break up, and Target is able to predict if a woman is pregnant before she knows just based on the type of lotion she bought.
One of the things that I used to make sure I'd do was to always make sure I'd have dinner at home because I needed that disconnect from work. Even when it was crazy, I'd go home at, like, 10 o'clock and have dinner. That way, I had time where I could decompress a little bit and then go back in.
Before I was hired by Obama's team as the CTO for his 2012 re-election campaign, I had certainly never been involved with anything of that nature before. Yet, I somehow knew I could do the job. I attribute that confidence to my experience as a hacker and the subsequent willingness to take risks.
I've had a lot of bosses that I didn't agree with, but the worst boss was very much me myself. So, I can't let myself slack off, and if I do slacking off, I'm the one that's yelling at myself. I've worked with a lot of different employers, and none of them have been as aggressive as I have been.
First of all, a giant corporation probably shouldn't be being hacked by teenagers. I put that on the corporation, not the teenagers. Teenagers are going to do what teenagers are going to do - rebelling. But if they're able to hack a big corporation, that seems like the corporation should be better at security.
We were orbiting around the idea of intent and context. We would take the bus into work, and if you said, 'Here's a shirt you might like,' and I open it on my mobile phone, I'm not going to pull out my credit card and wallet. We thought, 'How does someone do this? An e-mail to yourself, or you try to remember?'
Don't eat the pizza; get lots of sleep - you have to take care of yourself. It's about being your tip top self at all times, and if you are unhealthy, or you're sick, or you don't feel good, even it's just because you're sluggish, you're not going to make it because you're not going to be able to react to things.
When you walk into a field office, you have many opportunities. We'll hand you a call sheet. You can make calls. You can knock on doors, and they'll have these stacks there for you. They'll say: 'Harper, you've knocked on 50 doors. That's great. Here's how you compare to the rest of them.' But it's all very offline.
I would still describe myself as a hacker. I still remember feeling the magic, the sense of discovery, when I first connected to a bulletin board. It seemed like the world was somehow brighter, the greens were greener. Like I'd stepped through a portal to the other side. I knew back then that things would never be the same again for me.
The thing about Snapchat is it is ephemeral, so you don't - it's not like a video that you post to YouTube and then everyone can see it. It's this video that you get to share this kind of very intimate experience again, this very kind of genuine experience with another person in a more one-on-one sort of way. And I really appreciate that.
I read a lot of books. I read because it inspires me and shows me paths that I could never imagine. Sometimes those paths are horrible and sad, and sometimes they are hopeful and amazing. Not always are they paths to the future, and sometimes the paths are actually about the past but make sense when applied to the future. Books are amazing.
What I do think is important is this idea of a 'privacy native' where you grow up in a world where the values of privacy are very different. So it's not that I'm against privacy but that the values around privacy are very different for me and for people who are younger than my parent's generation, for whom it's weird to live in a glass house.
The information diet of a senior campaign staffer is insane. We were all addicted to our chosen email delivery devices and were aggressively tethered to them. It made sense and wasn't an issue during the campaign because of the importance of the situation. However, once the campaign was over and we were successful, the information flow dried up.