Quotes of All Topics . Occasions . Authors
Social networking like Facebook or Twitter is very popular, but one thing I have found is that the more social networking tools you are using, the more alone you feel.
Before I came to Silicon Valley I was in Beijing, China and I was twenty-seven. When I saw the Internet, I immediately realized that it was going to change everything.
The first time I applied for a U.S. visa, I was rejected. I continued to apply again and again over the course of two years and finally received my visa on the ninth try.
Zoom does not focus on revenue goals, but rather we have confidence that focusing on the happiness of existing customers and our employees will organically increase growth.
We should be on the forefront on this focus on justice, and do all we can to care about our community, to care about our society, and to make our communities a much better place.
My beloved father passed away just two months after I told him I was going to start a company. Whenever I make progress in my career, I wish I could share the news with my father.
You can work hard and be smart, but you need to think about when you're going to be part of a startup and build it. You only have so much energy, whether you want to admit it or not.
We really don't look at our competitors. The market is big. If you focus too much on competitors, you can lose focus on the customer. If we make our customers happier, we are going to win.
There's a reason why Silicon Valley is the worldwide innovation center, or why this is the startup valley, because I truly believe startup companies like mine are pushing the economy forward.
When competitors try to innovate, I think it puts more pressure on us. The only thing is, we've got to work harder. They work two hours, we work three hours... Ultimately this is good for the end user.
We're learning that, when it comes to enterprise users or otherwise, privacy is very important. Some features might work well for enterprise customers and may not work for consumers. You've got to have balance.
We help ensure that Zoom is made up of caring people starting with the hiring process. At that point, we evaluate candidates on whether we believe they can embrace the value of Care and deliver happiness for others.
I think many businesses will allow their employees to work from home. The main challenge here is how to make sure Zoom will give a better and safer experience to users than compared to that in an office environment.
Being a solo founder allows you to move quickly - when you're going up against massive, entrenched competitors, you need to maximize speed and agility. Having just one person at the top allows for faster decision making.
Company culture is my number one priority. It's more important than the team, the product, the business model, or the investors. All of those things can be fixed and made better over time. But culture has to be established on Day 1.
My older brother went into another city for college, and I felt like I wanted to stay in my home town to be close to my parents. Looking back, that was the best decision. My father passed away in 2010 and I got to enjoy those four years with him.
During the time of Webex growing from $0 to greater than $700M, the company was sold to Cisco. The Webex team lost the passion and drive to further grow the business because many Webex veterans left and Cisco's integration with Webex was not successful.
I told our employees several times, 'Let's focus on the end user, let's focus on committing to society, and focus on the crisis and doing the right thing, show our corporate social responsibility.' Don't focus on marketing and sales. That's horrible culture.
If we're interviewing someone and they really care about having a certain title, I usually think, 'Let's hire someone else.' You want someone who will say, 'I truly believe in the company's future. I want to own part of this company. I believe I can grow its value.'
The reason why Silicon Valley is a worldwide innovation center is because it is a open culture that embraces diversity. You see people from all over the world. When you have many people from different backgrounds gathered together, that is where innovation comes from.
Numerous studies show that people derive more personal satisfaction and are more productive when they engage at a deeper level. In the past, we did that through live, in-person interactions, but it's more of a challenge for distributed workforces to maintain that level of engagement.
Every day I'd talk to my customers at Webex and they'd tell me how unhappy they were with our service. This was a terrible way to spend my days, it weighed heavily on my heart. I wanted to spend my days delivering happiness, and I knew I had to take charge of my own destiny to do that.
Our philosophy at Zoom is to create a company that promotes self-motivation. I have told our managers not to spend too much time motivating employees. You have to create an environment where employees can motivate themselves. That is really important because self-motivation is more sustainable.
Similar to many multinational technology companies, Zoom has operations and employees in China. And like many multinational technology companies, our offices in China are operated by subsidiaries of the U.S. parent company. Our engineers are employed through these subsidiaries. We don't hide this.
If you see your company culture as a family, you don't want to fire someone just because their short-term performance is not good. If you do, even the people on your team who are excellent performers will look at what's going on and say, 'Someday you might fire me too.' You'll lose everyone's trust.
When it comes to working from home, when it comes to video conferencing, it's got to work. Anytime you want to meet someone, the quality has got to be good, very reliable. Otherwise, you've scheduled a very important meeting with a customer - oh my God, if the audio is choppy, the video doesn't work, you're not going to try it anymore.