Quotes of All Topics . Occasions . Authors
I remember my father taking us to meeting with lawyers, interviews with immigration officers, doing everything he could to get us that treasured Green Card - and the happiness, the sense of relief, when he finally did - we knew that we were welcome now, and we would be welcome tomorrow.
When you go to a voice-based interaction, you can't tell people, 'Ask me this question and structure it in this way.' And if they ask a question, and you have a bad answer, first time, maybe they'll be okay with it. Third time, they're going to say, 'This is a complete waste of time. I'm going away.'
I started in investment banking at Allen & Company in 1991. It was the go-go days of media mergers, and we were incredibly busy with one deal after another. Unlike typical investment banking groups, even in the midst of merger mania, we didn't have a formal face-time culture - and I felt empowered by that.