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I think polling is the best way of gauging public opinion - doing something that's independent, that's quantitative, that doesn't give just the loud voices about how things are going; or doesn't give so called experts the notion that they know what public opinion is. I think that's what makes public opinion polling pretty important. Qualitative assessments of public opinion; going out and talking to people and understanding the nuance to what's behind the numbers. I think it's awfully important as well.
I think polling is important because it gives a voice to the people. It gives a quantitative, independent assessment of what the public feels as opposed to what experts or pundits think the public feels. So often it provides a quick corrective on what's thought to be the conventional wisdom about public opinion. There are any number of examples that I could give you about how wrong the experts are here in Washington, in New York and elsewhere about public opinion that are revealed by public opinion polls.
Certainly polling is a tool for leadership. It's not a program for leadership. And you can abuse a tool. You can overuse it. A leader who looks to the latest poll finding and says, "Well that's what I should do", that's not a very good leader. I mean that's someone who is not taking this poll and saying, "Well what am I gonna have to do to get public acceptance of my policies?" It's someone who is interested in their own election or re-election, and their own popularity rather than genuinely serving the public interest.